3 Ways to Double-Check Local Plumbers' Service Claims
Holidays are always a busy time of year for almost everyone. Whether a person celebrates traditional holidays or prefers not to, they will likely have some gatherings that require attendance and may even need to host some. So what if the home's plumbing suddenly fails? Whether it be a burst pipe, a broken water heater, or a clogged drain, it may be necessary to find an emergency plumber at short notice. Whether or not a person is in a rush, they should take the time to research the work of the plumber they are choosing to hire.
Checking High-Traffic Websites for Positive Reviews
Finding a plumber with today's technology is fairly easy. Ensuring that one is choosing a reliable plumber who knows what they are doing takes a little more work. Obviously, the plumbing company's website will highlight glowing reviews that make people want to call them. This is called advertising, which often does not allow the customer to see the full picture. To know whether or not the technicians were actually "prompt" or "fair" or "answered questions," a potential customer should investigate sites that won't hide negative reviews. These include websites like:
- Better Business Bureau
- Plumbing professional association websites
No company is perfect, and a bad review or two should not necessarily deter a person from hiring a certain company. The company will likely do the job well if the vast majority of the reviews are good.
Verify the Plumber is Licensed and Insured
Not everyone can claim to be a plumber. There is a great deal of training involved, and the licensure of the plumber or plumbing technician is very important for the customer to verify. If a person hires a handyman instead of a licensed and insured plumber, they may be in for an unpleasant surprise. Insurance is vital for a company if mistakes result in property damage or injury. Otherwise, the homeowner may end up footing the bill for any issues. Plumbers must have a license through the state and are typically required to have insurance to get their license. One should easily find the license number on the company's website or through a government webpage.
Not Just for Emergencies: Investigate Plumbing Maintenance Plans
It is one thing to find an emergency plumber, it is another to find a plumber that can provide a good working relationship. To prevent emergency plumbing events, it is always a good idea to have regular plumbing maintenance done. Many companies offer a membership or maintenance plan for a reasonable monthly or yearly fee. This usually covers maintenance visits once or twice a year and offers other benefits as well:
- Discount Services: Members often receive discounted prices on repair services
- Priority Service: Members can sometimes jump to the top of the queue for appointments
- Peace of Mind: Homeowners know they are covered if something goes wrong
About Chris Wilson Plumbing & Heating Repairs Inc
Serving Monterey and Santa Cruz counties, Chris Wilson Plumbing & Heating Repairs Inc is a family-owned and operated business with 24/7 emergency service available. Call today for immediate plumbing services, upfront pricing, and respectful technicians.