Universal Protection Program

Enjoy top plumbing reliability, efficiency & safety.

Would you like to gain peace of mind and extend the life of your plumbing fixtures? With our Universal Protection Program (UPP) you can! Reduce the number of emergency calls by revealing potential problems that can be corrected inexpensively before causing major repair bills. Regular system tune-ups will also reduce your utility bills by keeping your system operating at peak efficiency.

Benefits of Our Universal Protection Program

PEACE OF MIND - Automatic, period inspection, lubricating, adjusting and cleaning of your water heater and fixtures keeps them operating at peak, trouble-free efficiency. Potential problems are spotted before they cause trouble.

COMPETENT EXPERTS AT YOUR SERVICE - A competent, trained, dependable staff of experts looks after and “worries” about your plumbing fixtures and its performance. We work with you to schedule your service calls when convenient.

PREFERRED TREATMENT - UPP increases your plumbing reliability, but should you need emergency service, UPP entitles you to preferential treatment.

CHOICE OF VISITS PER YEAR - You set the number of UPP calls per year. This will determine the cost of your Universal Protection Program.
LABOR - you receive free labor on normal maintenance parts installed during any scheduled UPP call. Your permission is always sought before proceeding with any major repairs.

PRICE PROTECTION - Your agreement price cannot be raised during the effective dates. Prices will not be raised for following renewal periods without first notifying you. We charge by the job, not the hour, so you save money!

SERVICE YOU CAN TRUST - Our skilled experts know their business. Rely on them and our reputation to give you fast, dependable and fair service.

UPP service and inspections reduce the number of emergency calls by revealing potential problems that can be corrected inexpensively before causing major plumbing repair bills.

What Does the Program Include?

WATER HEATERS (Residential)

WHAT WE WILL DO: Clean the burner assembly on your gas water heater visually check he Temperature & Pressure relief valve for safe operation and free of corrosion. Check the vent assembly for carbon monoxide leakage. If electric, check the thermostat settings and readjust. Drain the water heater and clear the tank of sediment. Insure the water heater is operating at it’s peak efficiency as per the manufacturers specifications.

WHY HAVE IT DONE: All manufacturers including ourselves, recommend to have this service performed in order to maintain the warranty on the water heater. This service should be performed at least once a year. By having this service done by us, it guarantees that your water heater will be operating at it’s peak efficiency, saving you money on your utility bill as well insuring safety. Your faucets will operate easier and require less maintenance since the sediment and foreign material trapped in your water heater will not travel the hot water pipes.


WHAT WE WILL DO: We will check the most widely used fixture in the house, the kitchen faucet, for leaks and corrosion. We will also grease your stems, cartridges and rubber seals for ease of operation and clean the aerators on all of your faucets throughout the house for proper water flow.

WHY HAVE IT DONE: Foreign material often comes through your water source causing friction between the stems and seats which effect the operation of your faucet. This foreign material also clogs the aerator restricting proper water ow. By having this service performed, it will extend the life of your faucet and save you money by not having to replace these items.


WHAT WE WILL DO: We will inspect the toilet and tank for any leaks and proper flushing action. We will check the water measuring device for proper adjustment along with the flapper for a proper water seal. The oat ball, over ow tube and any linkage will be adjusted and set to the manufacturers specifications.

WHY HAVE IT DONE: To reduce embarrassing and annoying toilet noise from improperly adjusted or defected water measuring devices in the toilet. This service will reduce water consumption and guarantee proper flushing action to move solid waste down the line reducing the chance of stoppage.


WHAT WE WILL DO: Our service technician will check the water pressure on the incoming water line and make any necessary adjustment to your regulator. High water pressure will damage your water heater, fixtures and could cause a pipe to burst in the plumbing system.

WHY HAVE IT DONE: By having your water pressure checked, it will reduce wear and tear on all your plumbing fixtures throughout your house. High water pressure will cause severe damage to the plumbing system and your water heater warranty will not be honored. This service will insure that your plumbing water pressure is adjusted correctly and helps extend the life of your water heater and fixtures.


WHAT WE WILL DO: Your service technician will walk through your home inspecting your plumbing system and tighten any loose faucet handle, packing nut or other minor repair during the inspection process. Each emergency shut-off under the sinks, toilets, water and main water shut-off will be tested to insure that they will operate in case of an emergency. Gas connectors will be inspected visually as well as any exposed piping. You will be shown where your emergency water shut-off valve is located along with your emergency gas shut-off is. This will also be noted on a diagram of your house that can be posted where all your family members can see it in case of an emergency.

Call us at 760-836-9321 and ask about how you can become a member of our Universal Protection Program today.